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![]() April 2008
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In this Issue:
******************************** What's Going On?I recently had a conversation with a woman who has worked for many years in a successful and well known company which manufactures a very popular product. She shared with me her experiences over many years with a manager who was emotionally abusive and demeaning, who yelled and screamed to get his way, interrupted her rudely in team meetings, and withheld resources essential for success, forcing this employee to put in sixty to seventy hours a week to complete required tasks. The company has all kinds of employee centered value statements, such as honesty, respect, open communication, “people are our most important asset,” blah, blah, blah. You know what I’m talking about. We’ve all seen it before. The problem is that none of it is happening because the one in charge is not capable, or not willing, to enforce the company values. Not only is he not supporting company values, he is essentially stealing productivity and profits from his employer. “What, you say, stealing? Isn’t that a bit strong? It sounds to me like he is just an authoritarian type person, or someone who demands results. That employee should stop whining and do her job! Perhaps then he would get off her back.” Unfortunately it is more complicated than that. An important emerging issue in the workplace, regardless of whether the organization is private or public, profit or non-profit, large or small, is workplace bullying. The process is very specific, and very different than a “strict” boss, or a disciplined team leader. A bully is a workplace abuser. He or she focuses the bullying behavior of one or more people, usually the competent and productive ones, and systematically impedes their progress, sabotages their work, humiliates and demeans, until the employee is incapable of achieving their potential. The employer and the employee lose. Unfortunately, the bully usually wins. Don’t confuse someone like this with a disciplined and productive team leader. They could not be further apart. In order to help prevent this type of destructive behavior in your workplace, check out the details on www.bullyinginstitute.org so that you can identify a dangerous bully. They also have the results of a 2007 Zogby report with statistics regarding this growing and insidious epidemic. If you are in a decision making capacity, be sure your managers are well trained in civil workplace behaviors, interpersonal respect, emotional intelligence, and other skills necessary for running a cohesive team. If you have any doubts, management 360’s do a great job in weeding out the workplace bullies. Some bullies can be trained, some, unfortunately, refuse to change, and are better off working for a competitor.
Personal Intentions for the month of AprilLEADER INTENTION
PEOPLE INTENTION
FREE SPIRIT INTENTION
TASK INTENTION
SUCCESS. . . The personality trait or Achilles Heel that most interferes with my success is: ___________________________________________________ This trait impacts my work performance by: ______________________ This trait impacts my personal success by: _______________________ This trait particularly interferes with: _____________________________ When I overcome this Achilles heel I will be able to: _________________ This will improve my health and well being by: ____________________ This will improve my performance at work by: _____________________ The person most impacted by this change will be: _________________ The learned strength that will replace and help me overcome this Achilles heel is: _______________________________________________________ For the next seven days I will focus on developing this learned strength. Every day, I intend to practice one of the following: 1. ____________________________________________________________ 2. ____________________________________________________________ 3. ____________________________________________________________ 4. ____________________________________________________________ 5. ____________________________________________________________ Get a year's worth of Intentions, in full color, with attractive pictures and workbook, hard copy or CD, at www.patswan.com. |
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